Opening and sharing documents

You can open documents stored in Loop, such as floor plans, EPCs and brochures, and share them from your phone.

Finding documents

Open the record and tap the Documents tab. It's on:

• properties
• buying and renting profiles
• viewings and appraisals
• offers and lettings applications
• lettings inspections

Each document shows its name, type, size and the date it was added. The types are:

• Image
• Floor Plan
• EPC
• Brochure
• Virtual Tour
• Video
• Instruction Letter
• Window Card
• Document

If there aren't any, you'll see No documents found.

Opening a document

Tap the document to open it.

Sharing or saving a document

• Share: tap the share icon. Your phone's share options open, so you can send the document by email or message, or save it to your files.
• Download (Android): tap the download icon to save the document to your phone.
• Save to your iPhone: tap the share icon, then Save to Files.

If a document won't share or download, you'll see Could not share this document or Could not download this document. Check your signal and try again.

Sharing documents safely

Documents can contain personal information about sellers, landlords, buyers and tenants. Only share them with people who should have them. Check who you're sending to before you tap send.

Adding documents

You can't upload documents in Pocket. Add them in Loop.

Related articles

• The property record
• Buying and renting profiles
• Lettings inspections in Loop Pocket