Pocket shows you a property's key and alarm details when you're on your way to it. You can also add a new keyset.
Finding key details
Open the property, go to the Details tab and scroll down to:
- Access and Alarm: how to get in, and alarm details.
- Keys: general notes about the keys.
- Keysets: each set of keys held for the property. For each keyset you'll see:
- its name and status
- No. of Keys
- Notes
- a photo, if there is one. Tap it to enlarge it.
If a keyset is checked out, you'll also see Checked Out to and Due back.
If there are no keysets, you'll see This property has no keysets.
Adding a keyset
- On the Details tab, scroll to Keysets and tap Add keyset.
- Enter a Keyset name, for example "Front door keys". You must enter one.
- Enter the Number of keys. This must be a whole number, 1 or more.
- Add Notes if there's anything the next agent should know.
- Add a Photo if you like. Tap Add image. The photo uploads when you save.
- Tap Add keyset.
You'll see Keyset added to this property.
| Message | What it means |
|---|---|
| Give the keyset a name | The name is empty. |
| Say how many keys are in this set | The number of keys is empty. |
| Enter a whole number of keys, 1 or more | The number isn't a whole number, or it's 0. |
| A keyset with this name already exists. | Choose a different name. |
| The keyset was saved without its photo. … It can be added in Loop. | The keyset is saved, but the photo didn't upload. Add the photo in Loop. |
What you can't do in Pocket
You can't check keys in or out, or edit or delete a keyset, in Pocket. Do this in Loop.
Keep key and alarm details safe
Anyone holding your phone while Pocket is open can see alarm codes and key details. Lock your phone when you're not using it, and never show these screens to anyone outside the agency.
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