What is this button?
This is a high-compatibility CTA (Call to Action) designed specifically for HTML emails. Rather than sending a client to a website contact form, this button launches a new email conversation pre-addressed to your team instantly.
Why this specific code?
Most email buttons "break" in Microsoft Outlook because it uses an older rendering system. This code uses VML (Vector Markup Language) - a special set of instructions that tells Outlook to draw the button shape correctly, ensuring your branding stays intact whether the client is using a smartphone or an office PC.
The Code Snippet
Copy and paste this into the HTML or Code View of your email editor:
HTML
<table border="0" cellpadding="0" cellspacing="0" style="margin-top: 15px; margin-bottom: 15px;">
<tbody>
<tr>
<td align="left">
<table border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td align="center" bgcolor="#6b1832" style="border-radius: 5px;">
<a href="mailto:support@loop.software?cc=chris.clark@loop.software&subject=AddSubjectHere&body=AddContentHere" style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; text-decoration: none; border-radius: 5px; padding: 15px 25px; border: 1px solid #6b1832; display: inline-block; font-weight: bold;" target="_blank">CLICK TO EMAIL</a>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
How to customise and use it:
Update the Recipients: Because of the Outlook fix, the email link appears twice. You must update both for the button to work for everyone:
Inside the standard <a> tag replace the support@loop.software with the relevant email. similar for the cc.
Pre-fill Subject & Content: * Locate subject=AddSubjectHere and body=AddContentHere.
Tip: Use %20 for spaces (e.g., subject=New%20Instruction).
Branding (Colors):
To change the color, update the Hex code in three places: bgcolor, font, and border.
Deploying in your CRM:
Open the email templates within Loop: https://app.loop.software/settings/email-templates.
Switch to HTML mode (click Source).
Paste the code into your desired position.
Save.
This is how it should then look:
If you have any issues with this please reach out.
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