Property Hub: Seller/Landlord/Tenant Account Activation and Usage

Article Purpose: This article explains the process users follow to activate their Property Hub accounts after receiving an invitation, and how they interact with the platform.

Vendor Account Activation:

1. Invitation Email:

   • After you share Property Hub with either a Seller, Landlord or Tenant from Loop, they will receive an invitation email.

2. Activate Account:

   • They then need to follow the "Activate Account" link in the email.

3. Sign-Up Page:

   • They are redirected to a sign-up page where they must create a password.

4. Set Password:

   • Once they have entered their desired password and clicks "Register."

5. Log In:

   • They can then log in to their Property Hub account using their email address and newly created password.

Property Hub Interface and Functionality:

1. Shared Property:

   • Once logged in, the Seller will see the property you have shared with them.

2. Shared Information:

   • Property Hub allows you to control the information shared with vendors, including:
     • Viewing feedback
     • Notes
     • Documents
     • Sales progression updates
     • Offers
     • Marketing materials

3. Pre-Market Status:

   • The Seller can see the property's current status (e.g., "Preparing for Market"). This reflects the status in Loop.

4. Media and Marketing:

   • When you add media (e.g., photos) to the property in Loop, it will be visible to the Seller in Property Hub.
   • This allows them to see how their property will be presented in marketing materials.

5. On-Market Status:

   • Once the property is marked as "On Market" in Loop, the vendor will see additional sections in Property Hub:
     • Marketing
     • Viewings
     • Offers
     • Sales
     • Branch contact details

6. Communication:

   • Property Hub facilitates communication between you and your vendors.

Vendor's Mobile View:

• Property Hub is designed to be user-friendly on mobile devices, which is how most vendors access it.

Key Benefits for Vendors:

• Real-time updates on their property's progress.
• Access to important documents and information.
• Increased transparency and communication.
• Ability to see marketing materials and viewing feedback.

Support:

• For any further questions, please contact the Loop support team at support@loop.software