Two-Way Diary Sync

You can sync your Google Workspace or Microsoft Office 365 calendar with your Loop calendar by following these steps: 

• Go to your Settings which can be accessed via the Avatar icon in the top right hand corner of Loop, and then click the User Settings option:

• Locate the 'Connected accounts' tab and click 'Add New Account':

• You'll now get directed through the Nylas authentication, the third-party that hooks up the sync. Depending on the type of account you have, select to continue with either Google or Microsoft: 

• Enter your (Office365 or Gmail) email address, press sign in and follow the login steps:
• Press the 'Select All' checkbox to grant Nylas access:

• You'll now be re-directed back to Loop.
• Refresh your browser, and navigation back to the Connected Accounts tab, where you'll see that your calendar has been connected. The Two-Way Sync checkbox should be ticked by default.:

• Now simply wait for the sync to activate - this can take up to 24 hrs.

On some browsers you may need to verify the third party connection. To do this, click 'advanced' and click 'go to Nylas'.

Authenticating using Google Workspace Accounts

The diary sync works best and more reliably with Google, but you need a Google Workspace account for this to work, and you may also need to add Loop as a trusted application.

If this is the type of account you have then you can follow the instructions on this video below to unblock the app:

This is the ID you need to add: 601400570664-8v3fvaj54thf5v19s5jsetidg9hvlk7v.apps.googleusercontent.com

Authenticating using Office 365 Accounts

For Office 365 accounts, you also need to add Loop as a trusted application.

There are instructions here on how to give the relevant access - https://learn.microsoft.com/en-gb/azure/active-directory/manage-apps/configure-user-consent?pivots=portal#risk-based-step-up-consent

On point 3 of the above article, please make sure to check the final tickbox (i.e. 'Allow user consent for apps').