This article explains how to cancel scheduled appraisal appointments within the Loop platform.
Method 1: Canceling Appointments via the Diary:
- Access the Diary:
- Navigate to your Loop diary.
- Select the Appointment:
- Locate and click on the appraisal appointment you wish to cancel.
- This will open the appointment details.
- Cancel Appointment:
- Click the "Cancel Appointment" option within the appointment details.
- Provide Cancellation Details (Optional):
- Enter a reason for the cancellation and any relevant notes.
- Send Confirmation Emails (Optional):
- Select the option to send system-generated emails confirming the appointment cancellation.
- Save Cancellation:
- Click "Save" to finalize the cancellation.
Method 2: Canceling Appointments from the Appraisal Module:
- Access the Appraisal Module:
- Navigate to the appraisal module and locate the appraisal you wish to cancel.
- Select the Appraisal:
- Click on the appraisal to open the appraisal file.
- Access Additional Options:
- At the top of the appraisal file, locate and click the three vertical dots (ellipsis) representing additional options.
- Cancel Appraisal:
- Select the "Cancel Appraisal" option from the dropdown menu.
- Provide Cancellation Details (Optional):
- Enter a reason for the cancellation and any relevant notes.
- Send Confirmation Emails (Optional):
- Select the option to send confirmation emails to relevant parties.
- Save Cancellation:
- Click "Save" to finalize the cancellation.
Support:
- If you have any questions or require assistance, please contact the support team at support@loop.software
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